For the comfort and security of your pet, it's important to choose a collar that fits your pet's neck comfortably.

3/8" wide collars are the best fit for kittens, cats, small puppies or teacup breed dogs. Ex. Pomeranian, Chihuahua, Yorkshire Terrier

5/8" and 3/4” wide collars are the best fit for larger puppies or small to medium breed dogs. Ex. Pugs, Beagles, French Bulldogs

1" wide collars are best for medium to large breed dogs. Ex. German Shepherd, English Cocker Spaniel, Labradoodle

1.5” collars best for large to super large dogs.
Ex. Saint Bernard, Mastiff, Great Dane

We recommend you measure your pet's neck or girth carefully before ordering. Feel free to message us for help!!

Nonreturnable custom items include special sizing or engraved items.. Any upgrade to an accessory such as adding ribbon to the backside of leash, adding a buckle to a martingale collar, etc, is considered custom and is nonreturnable. Any collar or accessory with any modification that is not normally listed in the shop is final sale.

Nylon webbing is a mesh-like material, much like a backpack strap or seatbelt, only thicker and softer for the comfort of your pet. We sew ribbon onto 100% nylon webbing and then attach hardware to complete the collar, leash or harness. When you look at our collar pictures, you can usually see the webbing on the sides of the ribbon design. For our leashes, the ribbon shows on one side while the other is webbing.

Exchanges are fairly simple. Contact me within 14 days of receipt and let me know you would like to exchange the item. Postage and adequate insurance is the responsibility of the buyer. Please do not send anything back without notifying us first.

Please allow up to 10 days after we receive your exchange for processing.

All returns and exchanges are on an individual basis only; we reserve the right to refuse any exchanges or returns. Custom items are nonreturnable. Stained or visibly worn items will not be accepted for return. Cost of shipping will not be refunded to buyer.

Most of our exchanges are due to incorrect sizes ordered. Be sure to measure!

All of our collars and harnesses are fully adjustable. The measurements for each size is located in the listing description and in the listing photos. All collars and harnesses have a triglide adjuster that can shorten or lengthen the accessory as needed. Simply slide the adjuster up or down to adjust the length.